Introduction

Important: VoIPCalling.com is an informational, comparison and referral website. Unless a page expressly states otherwise, we do not ourselves provide telephone, VoIP, cloud-PBX, carrier, emergency-calling or telecommunications services. Products and services discussed on the website may be supplied by independent third parties.

1. About These Terms

These Terms & Conditions (the “Terms”) govern your access to and use of VoIPCalling.com, including its articles, guides, comparison pages, tools, forms and other website content (together, the “Website”). By accessing or using the Website, you agree to these Terms. If you do not agree, you should stop using the Website.

These Terms apply to the Website itself. If you follow a link to, request information from, sign up with, purchase from or otherwise use a third-party provider, that provider’s own terms, privacy policy, pricing, eligibility rules and service conditions will apply to your relationship with that provider.

Where the Website identifies a specific legal entity as its owner or operator in the footer, legal notice or contact page, references in these Terms to “VoIPCalling”, “we”, “us” and “our” mean that entity. You should ensure that the legal entity name, registered address and contact details displayed on the Website are kept current.

2. What VoIPCalling.com Does

VoIPCalling.com publishes information about Voice over Internet Protocol (VoIP), business phone systems, cloud communications, telephone numbers, calling features, software, service providers and related technologies. We may also compare products or providers, publish reviews, recommend services, and provide links through which users can visit third-party websites.

Content is provided for general informational and commercial-comparison purposes. It is not a promise that any particular provider, plan, feature, telephone number, price, geographic coverage, integration, call quality, availability, regulatory status or service level will be available to you.

3. No Telecommunications Service Provided by the Website

Unless we expressly identify ourselves on a specific page as the contracting provider of a particular service, VoIPCalling.com does not allocate telephone numbers, carry calls, operate a public telephone network, provide emergency calling, host a PBX for customers, bill for telecommunications usage, or guarantee the performance of a third-party communications service.

References on the Website to features such as call recording, IVR, voicemail, SIP trunking, call blocking, SMS, virtual numbers, emergency calling, number porting, integrations or mobile/desktop applications describe technologies or third-party capabilities in general. Availability and operation vary by provider, plan, country, device and configuration.

4. Affiliate Links, Referrals and Commercial Relationships

Some links on the Website may be affiliate, referral or partner links. If you click such a link, request a quote, start a trial, register or make a purchase, we may receive a commission, referral fee or other benefit from the third-party provider. This normally does not increase the price you pay, although pricing and offers are controlled by the provider.

Commercial relationships may influence which providers or offers are presented or where they appear. They do not change the fact that you should independently evaluate whether a product or service is suitable for your needs. Where required, we will provide an affiliate or advertising disclosure on the Website.

A link, ranking, badge, recommendation, review or mention does not mean that we guarantee, endorse or assume responsibility for the provider’s service, financial condition, security, regulatory compliance or conduct.

5. Accuracy, Updates and Availability of Information

We aim to publish useful and reasonably accurate information, but telecommunications products change frequently. Prices, commissions, plans, free trials, features, number availability, supported countries, integrations, contract terms, regulatory requirements and provider policies may change without notice.

We do not warrant that all Website content is complete, current, error-free or suitable for every jurisdiction. Before making a purchasing, migration, compliance or technical decision, verify important details directly with the relevant provider or an appropriately qualified professional.

We may correct, update, reorganise, remove or replace Website content at any time without notice.

6. Reviews, Rankings and Comparisons

Reviews and comparisons may consider publicly available information, provider materials, product testing where performed, pricing, features, usability, support, market information and editorial judgment. The weight given to each factor may vary by article and may change over time.

Rankings are not universal statements that one provider is objectively best for every user. A provider that is suitable for one business may not be suitable for another. You are responsible for checking contract terms, pricing, service availability, number portability, security, compliance and technical compatibility before committing to a service.

7. Third-Party Websites and Services

The Website may contain links to third-party websites, applications and services. We do not control those third parties and are not responsible for their content, availability, security, privacy practices, pricing, sign-up processes, tracking systems, customer support, contracts or performance.

Your use of a third-party service is a separate transaction between you and that provider. Any dispute concerning a third-party product, account, payment, refund, trial, subscription, commission, number, call, data or service should be addressed with the relevant provider, subject to your legal rights.

8. No Professional Advice

Website content is not legal, regulatory, tax, accounting, financial, cybersecurity or other professional advice. Telecommunications rules can vary by country and by use case, particularly in relation to emergency calling, call recording, marketing calls, consent, caller identification, data protection and number use. Obtain professional advice where your decision depends on legal or regulatory compliance.

9. Emergency Calling

Do not rely on VoIPCalling.com itself to place or route emergency calls. If you use a third-party VoIP or cloud phone service, confirm directly with that provider whether emergency calling is supported, how it must be activated, what address information is required, whether location information is automatically updated, and what limitations apply during power, internet or service outages.

If emergency calling is important to your organization, maintain appropriate backup arrangements and follow the instructions of your communications provider and applicable authorities.

10. User Responsibilities and Acceptable Use

You agree not to use the Website in a way that:

  • violates applicable law or the rights of another person;
  • attempts to gain unauthorized access to the Website, servers, accounts or systems;
  • introduces malware, malicious code or harmful automated traffic;
  • scrapes, harvests or extracts Website content at a scale that materially interferes with the Website or circumvents technical restrictions;
  • impersonates another person or misrepresents your affiliation with an organization;
  • uses Website forms to transmit spam, fraudulent requests, unlawful content or abusive communications;
  • infringes copyright, trade mark, database, privacy or other rights; or
  • interferes with the normal operation, security or availability of the Website.

We may restrict or block access where reasonably necessary to protect the Website, our users, our partners or third parties.

11. Accounts, Forms and Information You Submit

If the Website offers an account, newsletter, contact form, quote form or other submission feature, you must provide information that is accurate to the best of your knowledge and must not submit information you are not authorized to provide.

Submitting a form does not guarantee that a provider will accept you as a customer, contact you, offer a particular price or service, or approve a trial or account.

Where a form is clearly intended to connect you with a third-party provider, information you submit may be shared with that provider as described at the point of collection and in our Privacy Policy.

12. Intellectual Property

Unless otherwise stated, the Website and its original text, design, graphics, logos, layout, databases and other materials are owned by or licensed to the Website operator and are protected by applicable intellectual-property laws.

You may view and print reasonable portions of the Website for personal or internal business use. You may not, without prior written permission, reproduce substantial portions of the Website, republish articles as your own, sell or license our content, remove proprietary notices, or create a competing database from substantial Website content.

Third-party names, logos, product names and trade marks belong to their respective owners. Their appearance on the Website does not imply ownership by or affiliation with VoIPCalling.com unless expressly stated.

13. User-Submitted Content

If we allow you to submit reviews, comments, feedback or other content, you retain ownership of your content but grant us a non-exclusive, worldwide, royalty-free licence to host, reproduce, format and display it for operating and promoting the Website.

You must have the right to submit the content and must not submit unlawful, defamatory, misleading, infringing, confidential or malicious material. We may moderate or remove submitted content, but we are not obliged to publish it.

14. Privacy and Cookies

Our handling of personal data is described in our Privacy Policy. The Website may also use cookies and similar technologies for essential functionality, analytics, preferences, advertising or affiliate attribution, subject to applicable law and the choices made available to you.

Third-party websites you visit from VoIPCalling.com operate under their own privacy and cookie policies.

15. Website Availability and Security

We aim to keep the Website available and secure, but we do not guarantee uninterrupted or error-free access. The Website may be unavailable because of maintenance, hosting failures, cyber incidents, network problems, third-party services or events outside our reasonable control.

You are responsible for using appropriate security measures on your own devices and networks. You should not assume that downloading, following or using any third-party resource linked from the Website is risk-free.

16. Disclaimers

To the fullest extent permitted by law, the Website and its content are provided on an “as is” and “as available” basis. We do not give warranties that the Website will meet your requirements, that every statement is accurate or current, or that a third-party product or service will achieve a particular result.

Nothing in these Terms excludes any warranty, condition, right or remedy that cannot lawfully be excluded.

17. Limitation of Liability

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited.

Subject to the paragraph above and to the fullest extent permitted by law, we will not be liable for indirect or consequential loss, loss of profit, revenue, business, opportunity, anticipated savings, goodwill or data arising from your use of, inability to use, or reliance on the Website or from a third-party website or service.

Where liability cannot be excluded, any limitation will apply only to the extent permitted by applicable law. Nothing in these Terms is intended to remove rights you may have under mandatory consumer law.

18. Indemnity for Misuse

If you use the Website in breach of these Terms or unlawfully, you will be responsible, to the extent permitted by law, for losses, liabilities and reasonable costs directly resulting from that misuse. This clause does not require a consumer to indemnify us where doing so would be prohibited or unfair under applicable law.

19. Suspension, Removal and Termination

We may suspend, restrict or terminate access to the Website, or remove content or features, where reasonably necessary for security, maintenance, legal compliance, protection of rights, investigation of abuse or discontinuation of a service.

You may stop using the Website at any time. Provisions that by their nature should survive termination, including intellectual-property, disclaimer, liability and governing-law provisions, will continue to apply.

20. Changes to These Terms

We may update these Terms to reflect changes to the Website, our business model, applicable law or our commercial relationships. The updated version will be posted on this page with a revised “Last updated” date.

Where a change materially affects a registered service we directly provide, if any, additional notice may be given where required by law or by the applicable service agreement.

21. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales, subject to any mandatory rights that apply to you under the law of your country of residence.

If you are acting in the course of business, the courts of England and Wales will have exclusive jurisdiction over disputes arising from these Terms, unless applicable law requires otherwise. If you are a consumer, you may also have the right to bring proceedings in the courts available to you under mandatory consumer law.

22. General

Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue in effect.

No waiver

A delay or failure to enforce a right under these Terms does not waive that right.

No partnership or agency

Nothing in these Terms creates a partnership, joint venture, employment or agency relationship between you and us, or between us and a third-party provider merely because that provider is mentioned or linked on the Website.

Third-party rights

Except where these Terms expressly state otherwise, a person who is not a party to these Terms has no right to enforce them.

Entire agreement

These Terms, together with the Privacy Policy and any other policies expressly incorporated into them, constitute the agreement governing your use of the Website. A separate written agreement may apply if we directly contract with you for a specific service.

23. Contact Us

Questions about these Terms should be sent using the contact details published on VoIPCalling.com. Contact email address “admin@voipcalling.com”

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