Enterprise and Small Business VoIP Features!

VoIP Calling packs all the innovative features you need to handle everyday communication with ease. What we bring to the table isn’t just another phone service. It’s tailor to give your business the boost it deserves. Switch today and enjoy the tools you’ve been missing out on! Enterprise or small business, VoIP has the tools you need to stay connected.

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Features Of
Business Phone System

VoIP phone system is designed to provide you a powerful, flexible and mobile cloud phone system. From call forwarding to video conferencing, everything is built to boost teamwork.
One platform, all the features, so you can work smarter, not harder.

business phone features
Voip phone system features

Get full control of production & prevent bottlenecks.

VoIP Phone Features Not Like Your Traditional Telephone

Get full control of production & prevent bottlenecks.

Conference Room Can Make Your Class, Business Meeting

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Big Business VoIP Phone Features

Extensions

Set up extensions for teams and employees across devices or locations. With 4-digit numbers, colleagues can reach each other directly, quickly, easily, and without needing a complete phone number.

Voicemail

With voicemail, your callers can leave a message at any time, and you can listen to it from your laptop, phone, or tablet. Too busy to play them back? No problem, our VoIP service sends voicemails straight to your email, so you never miss a chance to respond.

Call forwarding

Easily forward calls wherever you are. Send all or just some calls to another extension, your mobile, or any external number, whether it's during work hours or after, your calls follow you. So you never miss a customer.

Call Inbound Rules

Inbound rules enable you to control how calls are routed. Instead of sticking to default settings, you can send incoming calls exactly where they belong, whether that's a queue, an extension, or an IVR menu.

Call Queue

Call Queue makes life easier for both your team and your callers. It organizes departments and employees so that every call is routed directly to the next available agent, ensuring minimal stress and no missed customers.

Voicemail to Email

All your voicemails land right in your inbox as audio files. Listen instantly or catch up later—it’s a time-saver that lets you focus on what matters.

Desktop App

Use our full web app on Mac or Windows to enjoy VoIP features on bigger screens. Access contacts, recordings, and voicemails, and even take calls right from your browser.

Presence

Instantly see who’s busy and who’s free, so managers can assign calls and balance workloads with ease. A favorite feature for call centers.

Virtual Fax

Send and receive faxes directly from your computer, eliminating the need for a clunky fax machine. With VoIP Calling, you get all the modern tools to keep your business future-ready.

Do Not Disturb Mode

Do you need quiet time to focus, or are you already on a conference call? Just turn on Do Not Disturb. Calls won't interrupt you. They'll go straight to a colleague, your team, or voicemail.

Voicemail Transcription

Get your voicemails converted into text so you can quickly read them instead of listening. It’s perfect when you’re in a meeting or on the go and don’t want to miss any details.

Address book

Keep all your contacts in one place, like company staff, your personal list, and even suppliers. It's your online directory that makes finding and dialing people quick and effortless.

Call waiting

Stay connected without missing a beat—call waiting lets you take new calls even when you’re already talking. You can easily switch between two calls, just like flipping channels on a remote.

Teams

Create dedicated teams within your organisation to keep communication smooth and projects on track. With teams, everyone knows who’s handling what, making collaboration faster, clearer, and way more productive.

VoIP Phone number

With VoIP Calling, you can pick a phone number that best represents your business. Whether you want a local area code to build trust, a national number for wider reach, or even a custom number for branding, you’re free to choose what works best for you.

Pickup Groups

With pickup groups, team members can answer incoming calls on behalf of their colleagues. This ensures no important call is missed. It improves responsiveness and provides a seamless experience for your customers, even when the intended recipient is unavailable.

Administrative/Management Features

Our advanced administrative VoIP features allow you to manage your calls and get real-time insights. Add, remove or edit different features and settings for employees.

Call Recording

Record calls automatically or on-demand for specific employees or departments. This allows you to replay conversations anytime for training, quality assurance, compliance, and continuous business improvement.

Music on hold

Keep your callers engaged and informed with professional music or customized messages while they wait, creating a better customer experience and reducing drop-offs.

Basic IVR

An advanced automated system that greets callers, provides menu options, and directs them to the right department or person—saving time and improving customer satisfaction.

Hot desk

Empower your team to work from anywhere by logging into a shared desk phone as if it were their own. With full access to voicemails, extensions, and personalized settings, employees enjoy seamless flexibility and productivity.

Call Monitoring

Enhance team performance and customer satisfaction with real-time monitoring. Supervisors can listen in on calls, guide employees during conversations, and provide instant feedback to ensure top-quality service.

Caller ID

Easily identify who’s calling before you answer. See inbound numbers on your web app, business phone, or mobile. Plus, customize external caller ID for yourself or your entire company to maintain a professional presence.

Follow me

Stay connected wherever you are, whether at the office, at home, or on the go. With this feature, unanswered calls are automatically forwarded to your chosen number, ensuring you never miss an important call.

Call logs

Keep track of every call and fax with detailed records of inbound and outbound activity. View caller names, numbers or extensions, along with time, date, and duration for complete transparency.

IVRs

Build flexible menus that guide callers to the right representative while collecting essential information through easy self-service options.

Number porting

Easily transfer your existing phone number to VoIP Calling without any disruption. Keep the number your customers already know while enjoying all the benefits of VoIP.

Dial directory

Quickly find and dial contacts by name through the call directory, making communication effortless and efficient.

Greetings

Set up custom greetings to reflect your brand’s personality and create a professional first impression for every caller.

Collaboration VoIP Features

Our collaborative features are designed to make team collaboration faster, more productive and better. We aim to make it easier to work together.

Audio Conference

Instantly connect multiple participants in a single call. Collaborate, discuss, and make decisions faster with group audio conferencing.

Video Conference

Host unlimited video meetings with participants worldwide. Boost teamwork with one-click screen sharing and real-time collaboration.

Three-Way Calling

Already on a call and need someone else to join in? Just add a third person instantly and turn your two-way chat into a mini-conference—quick, simple, and hassle-free.

File sharing

Share documents, videos, or audio with teammates instantly—no messy email attachments, just quick and secure file sharing right inside your VoIP system.

VoIP Analytics & Reporting Features

Our advanced administrative features allow you to manage your calls and get real-time insights. Add, remove or edit different features and settings for employees.

Call Analytics

Track every call with easy-to-read stats and uncover insights that help you improve communication, boost performance, and make smarter business decisions.

Live Reports

Stay on top of performance with real-time insights into employee activity and customer interactions, so you can spot issues early and keep service running smoothly.

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Hundreds of National and Multinational Companies are using VoIP Calling.

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