VoIP Call Waiting

VoIP Call Waiting allows you to know when another call comes in while you’re already on the phone. 📞➡️📞 You can easily switch between calls without missing important conversations.

VoIP Call Waiting

Incoming Calls Via Call Waiting

Call Logging in PBX

Call waiting is like having a “second chance” line for your phone. Imagine you’re deep in a chat with a client, and suddenly, another call comes in. Instead of hitting your caller with that old-school busy tone, the system lets them wait while you decide what to do. You can place your current call on hold, pick up the new one, or just let it slide to voicemail. It’s basically your way of never missing an important call, even when you are already engaged in a conversation.

Benefits of the Call Waiting feature

Quick Notifications

The feature notifies you of incoming calls when you are already on a call.

Courteous

You are given the facility to request your caller to hold or send the incoming caller to voicemail.

Flexibility

One of the advantages of using call waiting is the better flexibility. It allows the users to receive calls from any number at their discretion..

Choice To Pick Up Call

It gives you the time to make a choice or let someone else take the call.

Call Waiting FAQs

What is VoIP Call Waiting?

VoIP Call Waiting alerts you with a beep when another call comes in while you’re already on the phone, so you don’t miss important conversations.

Does call waiting work on all VoIP phones?

Most modern VoIP systems include call waiting, but it depends on your provider and device settings.

What would be the receiver experience with Call waiting?

The receiver has multiple options when they hear the call waiting for a beep, indicating a new incoming call. The receiver can choose to answer, ignore or reject the call new call. To answer the second call, the receiver will have to decide on what they want to do with the call they are on. The receiver can end the existing call or place it on hold.

If I don’t answer the second incoming call, will the call go to voicemail?

Yes, with the call waiting feature, you hear a short tone. After you hear the tone, you will get 30 to 35s to answer the incoming call. If you don’t answer, the second caller will hear a specific message or get transferred to your Voice Mailbox.

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